Frequently Ask Question's.

Welcome to our FAQ section! Here, we’ve answered some of the most common questions our clients have about our event rentals and Services.
I have created a “WISH LIST” on your website. Now What?

The wish list feature on our website is a great way to get an idea of inventory options and related costs. However, it does not reserve or place a hold on the items listed nor can it confirm availability. Once you have finished your wish list and requested a quote, naszbee’s Event team member will contact you within one business day. If your event will take place within one week, please call us at (540) 623-0556 instead of submitting a wish list. This is the fastest way to confirm availability of your requested items.

How Can I Obtain Pricing Information?

To get pricing information for our rental furniture, you can start by browsing our catalog and adding the items you are interested in into your cart. Once you have made your selections, you can submit a quote request and one of our team members will get back to you within 1-hour with an initial quote.

Alternatively, if you prefer to speak with someone directly, you can contact your personal Account Executive. They will be able to provide you with personalized pricing information based on your specific needs and requirements.

At Naszbee’s Event Rentals, we strive to make the rental process as seamless and straightforward as possible, and we are committed to providing our customers with exceptional service and competitive pricing. Contact us today to learn more about our rental options and pricing.

Do I need a permit for my tent?

The client is responsible for getting any necessary county/city permits, such as building, fire, staging, etc. for any tents 900 square feet or more. We require a reasonable amount of time for setup in order to have all work completed prior to all inspections. Please check with your county since regulations may vary between county.

How far in advance should I reserve the equipment I need for my event?

We will accept reservations for wedding receptions one year prior to your big day. For other large events, it’s a good idea to reserve approximately three to twelve months in advance of your event date.

I am ready to make a reservation. How do I go about placing an order?

When you are ready to place your order, call our office at (540) 623-0556. One of our event specialists will check availability, go over pricing and delivery instructions, and answer any questions or concerns you may have at that time. Reservations require a 25% deposit.

Does Naszbee’s Event Rentals Deliver to My Area?

At Naszbee’s Event Rentals, we deliver rental equipments anywhere in Virginia, Maryland, and Washington DC areas. We are committed to providing our customers with timely and reliable delivery services to ensure that your event or project runs smoothly and efficiently.

If you’re wodering whether we deliver to your specific location, please don’t hesitate to contact us. You can leave us a message, and one of our team members will get back to you promptly. Alternatively, you can call us directly, and we will be happy to answer any questions you may have and walk you through the delivery process.

Do I need to clean the rentals before I return them?

Yes, all rental items must be cleaned and returned in the same condition before pick up or delivery. If you rented linens, under no circumstances should you wash or dry them. If linens become wet while in your possession, please allow them to air dry and then place the dirty linens in the black linen bag(s) provided.

How long is the rental period?

In almost all cases, our rental rates are based on a 24 hour period. However we recognize that a 24-hour rental window may not make sense if your event occurs over the weekend. We consider Friday to Sunday/Monday return in some cases..

If your event is on a weekday, we may deliver the day before and pick-up the day after your event for a one-day charge if possible.

Does Naszbee's require a deposit?
Upon reserving, we will ask for a 25% non refundable deposit. We accept all four major cards. Payment is due in full prior to delivery. (Please be advise that all credit card transaction will incur a 3% service fee). You can also pay by Cash App at ($Naszbee). NO Checks.
Can I make changes to my order without being penalized?

Of course! We recognize that guest counts are likely to fluctuate as the event date approaches. We encourage you to make a “best guess” estimate when placing your original reservation and make adjustments as you become aware they’re needed. Final changes should be made a minimum of seven business days prior to the delivery date.

What if I have to cancel my reservation?
All rental items require a non-refundable 50% deposit. The reason for this is once you place the order the items are reserve from our inventory for you and cannot be rented out to any other customer.
What is the charge for delivery?
Delivery fees start at $70 and are based on distance from our warehouse and difficulty of delivery (multiple levels, elevator access, distance from truck parking to event location, etc.).
Do you offer customer pick-up?

Yes. Customer pick-up is available. You are required to have a vehicle or trailer to securely fasten the rental items. Items that require Naszbee’s crew to setup (tents, inflatables, dancefloors, etc.)

What time will my rentals arrive?

Delivery schedules are not completed until one business day prior to the delivery date. Unfortunately, late changes to existing orders and other unexpected events such as traffic and bad weather can cause delays or a shuffling of the delivery schedule. You may call us at any time on the day of delivery and we will make a sincere effort to estimate the time of our arrival.

Do I have to be home when you deliver or pick up my rentals?

Yes. Someone needs to be on site that is authorized to sign and explain to the crew where the items will be setup or positioned. You do not need to be present during pickup as long as we have a prior agreement and access to the property. You are still liable that all equipment is accounted for and not damaged upon pick-up.

Does your delivery fee include set-up?

Items that require assembly such as tents, stages, and dance floors include set-up and tear-down in the rental fee. Set-up of tables, chairs are available for an additional fee of $1.50 per table, $0.50 per plastic folding chair, $1.00 per wood folding or chiavari chair. These arrangements must be made prior to delivery, on a case by case basis if time and labor permits. A site plan/drawing must be provided, and it is highly encouraged that a representative from the event be on-site for set-up. Set-up of items other than tables and chairs are not available.

What happens if we are required to have everything out of the venue immediately after the party?

After hours or Sunday pick-ups can be arranged for an additional fee.

What happens if we damage a piece of rental equipment while it is in our possession?

If you opt for our Equipment Protection Plan, most accidental damage will be covered. Otherwise, you will be charged the replacement cost of the damaged or missing items.

Security of the rental equipment is your responsibility! Equipment must be protected from theft and weather-related damage while in your possession!

Do I get my money back if I do not use the equipment?

Unfortunately, no. Once our equipment leaves the warehouse we are not able to rent the items to other customers. Therefore, once the items are in your possession, you must pay for them.

What is the Rental time for inflatables, and does it include your set-up time?

Customer may pickup Friday and Return Monday if such an arangement does not conflict our order schedule. Customer is responsible for install and safety of the inflatables and persons using the inflatable. Naszbee’s Event Rentals would setup/install inflatable if delivery and pick up is selected.

Do we have to keep the inflatable plugged in the entire time?

Yes, the blower keeps air in the inflatable unit the entire time and once unplugged they deflate. That’s why we require an outlet within 100′ of the unit or a generator.

What payments do you take?

Cash, All Major Credit Cards, Money Orders, & Cashier’s Checks. You can also pay by Cash App at ($Naszbee). NO Checks.

Do you require a deposit?
Yes all orders require a 25% deposit in order to guarantee date and exact equipment.
What surfaces do you set up the inflatbales on?

You can set up on Grass (Best for the kids & Equipment), dirt, asphalt, and concrete. Sorry, you can’t set up on any type of rocks as the constant rubbing will wear through the vinyl jumps. The area should be flat with no slope and clear of any sticks, rocks, sprinklers, animal waste, etc.

If your question isn’t answered here, don’t hesitate to contact us! We’re here to help make your event planning as seamless as possible.
Call us at +540 623 0556 or +540 650 9304, or email us at Info@naszbeesrentals.com. We look forward to assisting you!

Suggested Rentals for Your Event.

Have Any Question?

CALL US: +540 623 0556 | +540 650 9304

Our coverage extends to the D.M.V (DC, Maryland, Virginia) metro area.

Naszbees Event Rentals is located on 20 Commerce Parkway Suite 101, Fredericksburg, Virginia 22406,. You can get directions on Google Maps here.

Working Hour’s

 Monday – Friday from 9:30 AM  |  5:30 PM

 Saturday- 9:30 AM  |  2:30 PM.

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